IT that works for you

Andy HigginsStarted in 2009, IMCollaboration is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in Austin. Our team of talented IT professionals can solve your IT nightmares once and for all.

Our Founder and CEO, Andy Higgins, is originally from England. After his first 4 years working in IT in the UK, he moved to Switzerland where he worked for 7 years for both a large Swiss Telecommunications company and the Swiss Government. In 1995, he came to the USA and worked for Lotus, IBM and Bank of America before he started up IMCollaboration. Over the last 12 years, IMCollaboration has worked on IT projects in 50 States and at least 10 countries, migrating companies who have anywhere from 1 to 150,000 users to Office 365.

He has settled down in central Texas and has twin daughters who are just graduating from the University of Texas as Civil Engineers.

Here’s why so many businesses depend on IMCollaboration for complete IT services and support:

  • We provide a proprietary quarterly State of you technology report where we sit down with you and talk through it with you. We provide you with user, hardware and security reports and help you understand your strengths and remove your weaknesses.
  • Many people will claim that they promise to respond to you in a set time period. At IMC we will go a whole lot further in that we stand by our promise and if we don’t meet that, we pay a penalty. Ask our competition what they do if they don't meet their support promises.
  • We have a specially designed security platform for our customers that we use to monitor and protect your data, users and computers. This is above and beyond what other’s provide and we’ll be happy to show you why our solution is better than all the competition
  • Most IT companies claim that they backup your data but they won't mention their guarantee... furthermore they are only backing it up once a day. We believe that data should be backed up at least three times a day, so that's what we do. We guarantee and stand by our backup promises.
  • Loaner laptop. If need a laptop in a hurry, we have loaner laptops that we can get to you asap configured for your employees so they have limited downtime with hardware issues

Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, IMCollaboration is here to team up with you and your company for expert support.